About Us
A digitally enabled Zambian microfinance company providing tailored funding solutions.
Who are we?
City Credit Services Limited is a private company limited by shares, duly incorporated on 18 April 2023, with its registered office at Plot No. 5, Buluwe Road, Woodlands, Lusaka, Zambia. The Company operates within Zambia’s financial services sector as a licensed money lending institution, providing structured, responsible, and market-responsive credit solutions to individuals and businesses.
Built on strong governance principles and a disciplined credit culture, City Credit Services Limited exists to bridge financing gaps by delivering timely, transparent, and sustainable lending.
The Company combines prudent risk management, customer-centric service delivery, and operational efficiency to support personal financial stability and business growth across multiple economic segments.
Through continuous innovation, ethical lending practices, and adherence to regulatory standards, City Credit Services Limited positions itself as a dependable financial partner committed to creating long-term value, fostering trust, and ensuring institutional longevity..
Our Mission
To empower individuals and businesses through accessible, flexible, and responsible credit solutions, delivered with integrity, professionalism, and a deep commitment to customer success, while supporting Zambia’s broader economic growth and financial inclusion objectives.
Our Vision
To be a leading and trusted credit services provider in Zambia, recognised for operational excellence, ethical Lending practices, Innovation, and a Positive sustainable impact on the financial well-being of our clients and communities
Strategic Purpose Statement
Our purpose is to build a resilient and sustainable financial institution that delivers long-term value to all stakeholders by responsibly mobilizing capital and deploying it in ways that stimulate inclusive economic growth.
We are committed to prudent risk management, strong governance, and ethical lending practices that safeguard both the institution and our clients.
We seek to foster enduring relationships with individuals, support businesses, and contribute meaningfully to the broader socio-economic development of the communities we serve
Our Values
The principles that guide everything we do
Integrity
We uphold the highest standards of honesty, transparency, and ethical conduct in all our engagements. engagements.
Customer Centricity
We place our clients at the core of our decision-making, delivering responsive, respectful, and tailored financial solutions.
Accountability
We take full responsibility We take full responsibility for our actions, decisions, for our actions, decisions, and commitments to clients, and commitments to clients, regulators, and stakeholders.
Innovation
We continuously enhance our products, systems, and products, systems, and processes to remain relevant processes to remain relevant and competitive in a dynamic and competitive in a dynamic financial environment.
Excellence
We pursue operational excellence through professionalism, through professionalism, efficiency, and continuous efficiency, and continuous improvement across all functions.
Our Track Record
Year Founded
Revenue Growth
Collateral Clients
GRZ Clients
MOU Clients
